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Profile on... Carlo Lourenco, Personal Banker

Carlo Lourenco

Q: Tell us a little about your background
A: After finishing my A-levels I had planned to go to University but, instead, I wrote to various financial institutions, enquiring about school leaver positions. Coutts replied to me and I joined them in 1999, starting in the back office and gradually moved up to the front line, to manage clients in the sports and entertainment industry. After six years, I changed role to manage clients who were entrepreneurs. Towards the end of 2010, I approached Fairbairn Private Bank, being drawn to proposition, work culture and reputation, and have been getting to grips with my new role and responsibilities over the last six months.

Q: What do you enjoy most about working at Fairbairn Private Bank?
A: The people! Everyone is very friendly and I've been made to feel very welcome. There is a real sense of 'professionalism' and my colleagues have a lot of experience in dealing with private banking clients. Plus I know that if I ever have a question, I'll get an accurate answer - everyone definitely "knows their stuff".

Q: What are your goals / aims in the short term?
A: Because the London office opened only two years ago, it is still in its infancy and only occupies a small footprint in the UK market. A lot of work still needs to be done to raise awareness of the Fairbairn name and this is a major focus for me over the short term. An important message I strive to put across is that the bank offers exceptional levels of service and innovative solutions to high net worth clients which I believe is better than many of our competitors.

Q: Is there anything your clients are particularly interested in at the moment?
A: A lot of clients are searching for yield at the moment. Many have large cash resources and want their money to work harder for them, but they're often risk averse and are cautious in their approach to investments. In response to this, I think it's important to fully understand what the client is asking for and take a long-term outlook on behalf of clients, to help guide them through these difficult times.

Fixed income investments are in big demand and it helps that our bond strategy has performed so well. With a cumulative return of 31.98%* since its inception in 2008, the figures  speak for themselves.

Q: Your top tip? 
A: Time waits for no man!

Education: Diploma in Financial Services Management. I'm currently sitting PCIAM (Private Client Investment Advice & Management module) with the Chartered Institute of Securities and Investments) 
 
Career:  1999 to 2010 - Coutts, London; 2010 to present - Fairbairn Private Bank, London
 
Likes: Cricket, any type of meat and spending time with family and friends.
Dislikes: Long-winded people, vegetables and being forced to watch any UK soap opera by my girlfriend!
 
Dream job: Food critic.
  
If you weren't here now, what would you be doing?
Running… to work off all of the food I eat!

* As at 30 April 2011. The Composite is calculated by weighting the returns from all actual fee-paying discretionary portfolios managed to the same strategy by beginning market value and time-weighted cash flows. Individual portfolio returns are calculated using the Modified Dietz method. Net Returns are net of Investment Management fees on an accrued basis; and Custody, Administrative fees, Trading Expenses, and non-reclaimable withholding taxes on a paid basis. Income is accounted for on a paid basis. Further information on calculation methodology is available upon request.