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Best International Service Initiative for Intermediaries

We are delighted to announce that we have won two prestigious industry awards in the Professional Adviser International Fund and Product Awards 2011. The results, which were judged by an independent panel of industry practitioners and experts, were announced last week and saw the bank voted Best International Wealth Provider for the third year running. In addition, a new award for Best International Service Initiative was awarded for our segregated service for intermediaries.

Launched earlier this year, this service initiative offers our intermediary clients a dedicated team of private and personal bankers who understand their specific requirements and are experts in tailoring products and investment solutions to meet them. 

This new focused approach allows us to allocate our resources better to meet the needs of different areas within the intermediary market: corporate service providers, trusts and professional intermediaries (such as tax consultants, private client lawyers and accountants).  In addition, there is a dedicated resource applied to the IFA market, whose requirements, especially around the Retail Distribution Review (RDR), are unique. 

In the judges' feedback, they commented that our service for intermediary clients was well thought through and the needs of the advisers had been thoroughly taken into account. They were particularly impressed with the consideration given to RDR requirements within the service.

As well as winning these two awards outright, we were also highly commended under the Best International Bank category. With twenty outright wins and sixteen highly commended awards over the years, we continue to receive recognition at these awards, which remain the leading accolades devoted to acknowledging the achievements of the international financial services industry.

Pictured left to right: Lawrence Gosling, Group Editorial Director at Incisive Media and Andrew Bates, Senior Private Banker at Fairbairn Private Bank

 Fund and Product Awards 2011