Password renewal important information
Security information for clients with internet
access
It is no longer mandatory for our clients’
online passwords to be changed regularly. This decision is based on
feedback received from our clients. However, we do recommend that
all clients change their online password at least every 60 days, by
using the password change facility online. This is to help maintain
the security of the account. To help select a safe and secure
password, we have provided some hints and tips below:
A good password:
- Needn't be a word at all. It can be a combination of letters
and numbers.
- Is at least seven characters long. Longer passwords are harder
to guess or break.
- Does not contain your user name, real name or company
name.
- Contains a mix of upper and lower case letters and
numbers.
- Is changed regularly - we recommend that you change your online
password at least every 60 days.
Do not use weak passwords, such as:
- Commonplace dictionary words.
- Something that is easy to work out with a little background
knowledge, for example: favourite football team, birthday, spouse's
name etc.
- The most common password is 'Password' so that is an obvious
one to avoid.
- A password that you have used on your PC system or other
websites.
More security hints and tips are available in
the ‘About
Internet Access’ information section.