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Changes to international payments

Important announcement for clients who make international payments

In response to the attack on the United States in September 2001 the Financial Action Task Force issued Special Recommendation VII (FATF SR VII) with the objective of enhancing the transparency of electronic payment transfers of all types, domestic and international.  The European Union (EU) has adopted its version of FATF SR VII in a regulation passed in November 2006 and the Isle of Man and Jersey have introduced their regulation earlier this year in line with that EU legislation.

From 15 December 2007 it was made mandatory to attach information about the payer on all international (ie, cross-border) payments, subject to certain technical limitations. We will be including your name, address and account number with any international payments. This is to ensure we comply with the above standards and reduce the potential delay or rejection of your payment.

If you do not want your address to be included with your international payments, then please contact us, in writing, explaining why. Please write to our customer service centre at St Mary’s Court, 20 Hill Street, Douglas, Isle of Man, IM1 1EU. In this event, a Customer Identification Number (CIN) will be substituted, as allowed by the regulation.  The CIN will be generated by us and be unique to you. Your CIN will be used between us and the receiving bank for your international payments only. Until a written request is received from you, we will include your address on any of your international payments.

The Data Protection Supervisors on the Isle of Man and Jersey have commented that bank customers should be made aware that as a result of these changes such personal information may be transferred to countries which do not provide the same level of protection for your personal information as we do and could be made available to other legal or regulatory authorities.

Payments between the UK and its Crown Dependencies (ie, Isle of Man, Jersey and Guernsey) are treated as domestic payments and the regulations allow for reduced payer information to accompany such payments, consisting of the payer’s account number only, although by convention the payers name is usually provided. We will attempt to provide reduced payer information with domestic payments on a best endeavours basis.

It is possible that some receiving banks will require details of the payer’s address, if it is not attached, and the regulations allow for the transmission of such information.  In such an event, we retain the right to supply your address to the receiving bank, in order to avoid your payment being delayed or rejected.

We shall not be responsible for any losses, costs, charges or other liabilities of any kind, if payments are delayed or refused as a result of us acting on these new standards.

Incorporated entities, trading names and partnerships should note that the full entity names and the normal correspondence address will be included with the payment to fulfil the above standards.

If you have any queries, please do not hesitate to call our client services centre on +44 (0) 1624 645000.