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Frequently Asked Questions

Your Questions Answered:

Private Banking

Offshore

Online

Security

Services

 

Private Banking

What is a private bank?

Private banks are central in the financial planning of many individuals, namely individuals who hold considerable personal assets. Wealth and investment management services are the main offerings but a private bank can also offer the same services as any high-street bank, such as personal and corporate accounts, gold status Visa cards, loans and foreign exchange, whilst maintaining client confidentiality at all times. As a client of Fairbairn Private Bank your requirements are looked after by knowledgeable and dedicated staff, whose relationship with you is paramount to the bank’s service offering.

What is different about Fairbairn Private Bank?

Fairbairn Private Bank holds an envied reputation and track record for providing quality and innovative solutions to match client needs. The bank is driven by one overriding aim; to serve its clients better than any other financial services organisation. Rather than adopt a sales and commission driven culture, integrity and objectivity are considered key. This ethos is proven by the awards and accreditations held by the bank (click on the following link for full details of the bank’s awards and accreditations).

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Offshore

Why bank offshore?

Offshore banks offer advantages where your residency or domicile status permits (see What is meant by the term 'domicile' and 'residence' below). Expatriates, non-UK domiciled individuals living in the UK and overseas workers would all particularly benefit from the flexibility of offshore facilities. Other clients bank with Fairbairn Private Bank because they require a high quality service or perhaps want to utilise expertise on international investments. In addition, the forming of trusts and offshore companies can offer advantages in the areas of succession and/or tax planning.

Are offshore bank accounts legal?

There are many reputable offshore centres around the world and the Isle of Man and Jersey are amongst them. They have both earned an internationally recognised standard of world-class financial practice by putting in place a level of regulation and supervision, which commands universal respect. Both Jersey and the Isle of Man are now recognised as financial centres in their own right.

Withholding information about any part of your financial affairs could be illegal in some countries. Accounts held in well regulated offshore centres are as valid as any other account, however the responsibility to make the relevant tax declaration/s lies with the account holder (all interest is paid gross but this may be subject to a retention tax if you reside within the EU).

How do I choose between opening an account in the Isle of Man or Jersey?

Ultimately, the decision on location is dependant on your personal preference, but below is some useful information about both locations:

  • Both the Isle of Man and Jersey are considered to be amongst the safest offshore banking communities in the world, due to the high standard of financial regulations.
  • Both locations have well established finance industries and associated businesses, such as legal and accountancy practices.
  • With offices in the Isle of Man and Jersey, each Fairbairn Private Bank office has its own specialities and respective benefits, with well-qualified private banking teams at each site.

Neither location is necessarily more advantageous than the other, and all of the banks’ products and services are available through each office. There is very little to distinguish one location from the other, however each has their own unique benefits, as follows:

  • Customers of Isle of Man banks can benefit from a Depositors Compensation Scheme if the banking institution is deemed to be in default. A maximum compensation payment of £15,000 is available in these circumstances.
  • Jersey, as part of the Channel Islands, is not subject to EU VAT requirements and as such, is exempt from any VAT charges. This means charges such as management fees and custody fees will be VAT free.

What is meant by the term 'domicile'?

‘Domicile’ is a general term for ‘permanent residence’ in legal terms. A person may have many places of residence, but may only have one domicile. At birth a person obtains the domicile of their parents, and can change it by forsaking their former domicile and intending to reside indefinitely at a new place in which they are physically and lawfully present.

What is meant by the term 'residence'?

A person usually has legal residence in one location or jurisdiction or may choose to establish residence in a particular jurisdiction, sometimes for reasons of tax. The UK and some other countries have the concept of ‘tax residence’ i.e. a country of residence for purposes of taxation. In the UK, presence in a country for more than 183 days in any one year is enough to constitute residence for taxation purposes.

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Online

Do you offer Internet services/banking?

Fairbairn Private Bank offers account viewing facilities via the internet. You can securely view your account details online from anywhere in the world, round the clock, removing the need for printed and posted statements. The most up to date password protection and message encryption systems are used to give total confidence.

Which accounts are available to view online?

All Fairbairn Private Bank products and services are available to view online. The Focus product integrates your banking and investments into one account which gives an integrated report online. This shows all details of banking and investment transactions you have made, enabling you to see your total net worth with Fairbairn Private Bank. Click on the following link to apply for online access.

What do I do if I forget my username and/or password?

Please contact our Customer Service Centre on +44 (0) 1624 645000 between 8am and 8pm (Monday to Friday) who will be able to identify you using several levels of security questions and re-confirm your username. In the event of your password being forgotten, a temporary password will be assigned to you giving you the opportunity to log on and change it to something more memorable to you.

How often does the password change?

All clients are recommended to change their online password at least every 60 days to help maintain the security of your account.

Where can I find details of interest rates?

Fixed Term Deposit holders can view their interest rate via their online account access. Once logged on, select the relevant account and click on Account Details.

All other interest rates can be viewed by clicking on ’Banking Services’ (this can be found along the navigation bar near the top of the screen), and then click on ‘Interest Rates’, to the left of the screen. Alternatively, please click on the following link to view our interest rates.

How can I get more help? / What if I make a mistake?

Please contact our Customer Service Centre on +44 (0) 1624 645000 between 8am and 8pm (Monday to Friday) who will be able to offer support.

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Security

How financially robust are Fairbairn Private Bank?

The bank holds an internationally recognised "A3/P2" credit rating from Moody's (a leading provider of independent credit ratings), indicating strong credit-worthiness. This rating offers extra peace of mind and illustrates the level of security recognised in Fairbairn Private Banks operations. Fairbairn Private Bank is part of the Old Mutual group of companies. Old Mutual is a FTSE 100 listed company with an established reputation and its own "A3/P2" credit rating.

Is my money safe?

The Isle of Man and Jersey are established and reputable offshore banking centres and are licensed respectively by the Isle of Man Financial Supervision Commission for Banking and Investment Business and Jersey Financial Services Commission to carry on deposit-taking and investment business. In addition, any Isle of Man accounts are protected by the Isle of Man Depositors Compensation Scheme.

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Services

How do I open an account?

You can either download an application form and terms and conditions, complete it and send it to us with the correct documentation or contact the bank on +44 (0) 1624 645000, where your requirements will be matched to the most suitable product or service from the Fairbairn Private Bank range.

Can I open a company account?

Fairbairn Private Bank accepts applications from companies, however “Trading as” accounts are not available (i.e. accounts which do not include the legal names of its proprietor, the names of all partners, or the official registered name of the limited partnership or corporation that owns it).

What other accounts are available?

Accounts can be opened for personal and corporate trustees, charities, clubs and unincorporated associations.

In which currencies can I bank and/or invest?

Fairbairn Private Bank can offer its services in any of the world’s major currencies and provide a gold status Visa card in Sterling, Euros and US Dollars. Where required, a full commission-free foreign exchange service is available, with no minimum or maximum size of deal.

How do I deposit and gain access to my money?

Cheques and bank transfers are the accepted forms of deposits. For withdrawals, sterling accounts can have standing orders and direct debits set up for regular payments within the British Isles. Banking and investment instructions can be taken by telephone, letter or fax (the latter subject to special mandate). Telephone instructions and requests for information will only be accepted if the Bank can adequately identify the caller as the Accountholder. Investment instructions are time-bound and the Bank can only act on such instructions if sufficient time is allowed.

A Fairbairn Private Bank Gold Status Visa card allows you to make purchases and cash withdrawals. The balance on the card will be automatically settled from your account, free of charge, avoiding any chance of late payment. The card also offers a comprehensive insurance package.

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N.B. The purpose of these Frequently Asked Questions (FAQ's) is to give general information about our products and services and the private banking industry. The information contained in these FAQ's is not intended to and does not constitute any offer by us to sell, neither is it intended to be an invitation or solicitation to buy, any product or service and must not be relied upon in connection with any investment or other decision. Nothing contained in these FAQ's constitutes investment, legal, tax or other advice and is not to be relied on in making an investment decision.

The full website Disclaimer notice provides more information on legal and regulatory issues and other matters which you should be aware of when reviewing the content of this Website.