Contact Us
You can contact our Customer Services Team from 8 a.m.-8 p.m.
(UK time), Monday to Friday on 0800 289936 (from within the UK) or
+44 (0)1624 645000.
Isle of Man
Fairbairn Private Bank (IOM) Limited
St Marys Court
20 Hill Street, Douglas
Isle of Man
IM1 1EU
Tel: +44 (0) 1624 645000
Fax: +44 (0) 1624 627218
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Jersey
Fairbairn Private Bank Limited
Fairbairn House
31 The Esplanade
St Helier Jersey
JE1 1FB
Tel: +44 (0) 1534 887889
Fax: +44 (0) 1534 509725
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South African Representative
Office
3rd Floor
1 Newtown Avenue
Killarney
Johannesburg 2193
SOUTH AFRICA
Tel: +27 (0) 11 480 1699
Fax: +27 (0) 11 480 3783
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Gold Status Visa card hotline
Tel: +44 (0) 1624 645111
This number is available 24 hours a day, seven days a week,
from anywhere in the world for your Gold Status Visa card
queries.
How to make a complaint
A guide to help you make a complaint is available online.
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