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Contact us

You can contact our client services team from 8 am - 8 pm (UK time), Monday to Friday on 0800 289936 (freephone from within the UK) or +44 (0) 1624 645000.
 
Isle of Man office
Fairbairn Private Bank (IOM) Limited
St Marys Court
20 Hill Street, Douglas
ISLE OF MAN
IM1 1EU
Tel: +44 (0) 1624 645000
Fax: +44 (0) 1624 627218
 
 
Jersey office
Fairbairn Private Bank Limited
Fairbairn House
31 The Esplanade
St Helier 
JERSEY
JE1 1FB
Tel: +44 (0) 1534 887889
Fax: +44 (0) 1534 509725
 
 
London office
Fairbairn Private Bank UK
Old Mutual Place
2 Lambeth Hill
LONDON
EC4V 4GG
Tel: +44 (0) 207 002 3600
Fax: +44 (0) 207 002 3649
 
 

South African representative office
135 Rivonia Road
Sandown
2196
Gauteng
SOUTH AFRICA
Tel: +27 (0) 11 294 8194
or 0860 50 70 90 (South Africa ShareCall)
Fax: +27 (0) 11 295 8194

Location map of our South African representative office 
 
Gold status Visa card hotline
Tel: +44 (0) 1624 645111
This number is available 24 hours a day, seven days a week, from anywhere in the world for your gold status Visa card queries.
 
How to make a complaint
A guide to help you make a complaint is available online.